Customer Care Representative

Augusta, GA
Full-Time
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Be on the frontline of helping others.

Do you enjoy working with people and making meaningful connections? Make a difference with The Ingham Group in your community today!

Responsibilities

  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Qualifications

  • Ability to resolve complex customer issues
  • Excellent communication skills – written, verbal and listening
  • Pride in getting work done accurately and timely
  • People-oriented
  • Ability to work in a team environment
  • Ability to multi-task
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)

Salary + Benefits

Salary: $35-000 - $55-000

Estimated Commission: $5,000+

Opportunity for advancement within the office

Benefits

  • Major Medical
  • Dental/Vision
  • Life Insurance
  • Disability
  • 401k
  • Tuition Reimbursement
  • Paid Vacation
  • Company Cars
  • Hiring Bonus

What are you waiting for? Join us!

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